community-automations/linear-support-triage

銷售與 CRM

PublicClaude 子代理

Linear 支援分流機制

Bug 在 Slack 被回報，然後就消失了。有人打出問題，幾個人按了反應，訊息串就被洗掉，沒人建檔。下週同一個問題又被回報一次，因為從來沒有留下紀錄。

sonnet3 天SlackLinearOpenAI
ClaudeClaude
ROI for
README.md

為什麼選擇此子代理

Bug 在 Slack 被回報，然後就消失了。有人打出問題，幾個人按了反應，訊息串就被洗掉，沒人建檔。下週同一個問題又被回報一次，因為從來沒有留下紀錄。

這個 AI 代理會讀取支援頻道中回報的問題，在正確的佇列建立乾淨的 Linear 工單，並從訊息中擷取嚴重程度和重現步驟。它會在訊息串中回覆連結，讓回報者追蹤進度。不再需要靠誰記得手動搬過去。

運作方式

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

輸出範例

json
// Sample output
// (generated when the pipeline finishes)

From a Slack-reported issue, return a Linear issue with title, team, priority, and a description built from the reported details.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.