community-automations/live-chat-copilot

銷售與 CRM

PublicClaude 子代理示範

即時聊天輔助助手

即時聊天不容猶豫。客戶在線上等著，客服卻還在翻找正確的文件，或回想上一個人是怎麼回覆的。回覆慢這件事，在聊天視窗裡比其他任何管道都更讓人難受。

sonnet1 週IntercomOpenAIAlgolia
ClaudeClaude
ROI for
README.md

為什麼選擇此子代理

即時聊天不容猶豫。客戶在線上等著，客服卻還在翻找正確的文件，或回想上一個人是怎麼回覆的。回覆慢這件事，在聊天視窗裡比其他任何管道都更讓人難受。

這款副駕駛會直接在聊天視窗中建議下一則回覆，內容以你的文件和歷史工單為依據，一鍵即可送出或編輯。它會從客服人員的修改中學習，建議內容會越來越貼近你團隊的語氣。客服回覆更快，不用再從另一個分頁的 wiki 複製貼上。

運作方式

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

輸出範例

json
// Sample output
// (generated when the pipeline finishes)

During a live chat, suggest the next agent reply grounded in retrieved context, and return it as editable draft text.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.