community-automations/slack-sentiment

銷售與 CRM

PublicClaude 子代理

Slack 客戶情緒追蹤器

支援工單表面上看起來沒事，客戶卻可能正在悄悄累積怒氣。這個追蹤工具為串聯的 Slack 討論串和 Linear issue 做情緒評分，觀察從首次回報到解決之間的情緒變化。

sonnet4 天Slack APILinear APIClaudePostgreSQL
ClaudeClaude
ROI for
README.md

為什麼選擇此子代理

支援工單表面上看起來沒事，客戶卻可能正在悄悄累積怒氣。這個追蹤工具為串聯的 Slack 討論串和 Linear issue 做情緒評分，觀察從首次回報到解決之間的情緒變化。

討論串一旦轉為負面，它會在解決之前就把問題標記給主管，不是等客戶已經走了才發現。你能及時看到挫折感正在累積、及時介入，而不是事後才在流失報告裡讀到。

運作方式

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

輸出範例

json
// Sample output
// (generated when the pipeline finishes)

Score the customer's sentiment in this message from -1 to 1 and note what is driving it.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.