community-automations/whatsapp-rag

銷售與 CRM

PublicClaude 子代理

WhatsApp RAG 機器人

客戶在 WhatsApp 上問客服問題，期待秒回，但通用機器人只會胡說八道。這套代理將每則回覆錨定在你實際的客服文件上，讓它根據你的政策回答，而不是憑空猜測。

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ROI for
README.md

為什麼選擇此子代理

客戶在 WhatsApp 上問客服問題，期待秒回，但通用機器人只會胡說八道。這套代理將每則回覆錨定在你實際的客服文件上，讓它根據你的政策回答，而不是憑空猜測。

每則回應都會標註來源文章，找不到對應內容時就將客戶轉接真人。常見問題當場就能獲得準確解答，你的客服團隊只需處理文件未涵蓋的案例。

運作方式

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

輸出範例

json
// Sample output
// (generated when the pipeline finishes)

Answer the customer using only the retrieved support docs; if no passage covers it, reply with an escalation.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.