community-automations/it-ops-slackbot

Sales & CRM

PublicClaude subagent

IT Ops SlackBot

IT spends its day answering the same questions in Slack. How do I get on the VPN, where do I request a license, who approves new software. Each one is a small interruption, and together they bury the work that actually needs a person.

sonnet4 daysSlackOpenAINotionConfluence
ClaudeClaude
ROI for
README.md

Why this subagent

IT spends its day answering the same questions in Slack. How do I get on the VPN, where do I request a license, who approves new software. Each one is a small interruption, and together they bury the work that actually needs a person.

This bot answers from your internal knowledge base, linking the source page so people trust the reply and can read more. When something is not documented, it opens a ticket instead of guessing. The repetitive questions resolve themselves in the channel, and IT gets its focus time back.

How it runs

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

Sample output

json
// Sample output
// (generated when the pipeline finishes)

Answer an internal IT question from the knowledge base, citing the source page; if undocumented, return a ticket draft instead.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.