community-automations/macro-builder

Sales & CRM

PublicClaude subagent

Macro Builder

Every support team retypes the same answers all day, and the macro library never keeps up because writing macros is its own chore that always gets deprioritized.

sonnet4 daysZendeskOpenAIGoogle Sheets
ClaudeClaude
ROI for
README.md

Why this subagent

Every support team retypes the same answers all day, and the macro library never keeps up because writing macros is its own chore that always gets deprioritized.

This agent reads resolved tickets, finds the answers agents keep writing by hand, and drafts ready-to-use macros for the lead to approve. Each one comes with a suggested trigger and title, so adding it is a yes-or-no decision instead of a writing task. The macro library finally reflects what your team actually says, and the repetitive typing drops off.

How it runs

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

Sample output

json
// Sample output
// (generated when the pipeline finishes)

From resolved tickets, cluster repeated agent replies and return draft macros with a title, trigger condition, and the canonical answer text.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.