community-automations/support-flow-lite

Sales & CRM

PublicClaude subagent

SupportFlow Lite

Standing up a support bot usually means a long integration project before you can even test whether it helps. Most teams want something basic running this week, not a quarter from now.

sonnet2 daysOpenAISlackWebhooks
ClaudeClaude
ROI for
README.md

Why this subagent

Standing up a support bot usually means a long integration project before you can even test whether it helps. Most teams want something basic running this week, not a quarter from now.

This is a drop-in starter that connects to any channel through a webhook and answers from a small knowledge base you supply. It hands off cleanly when it is unsure and logs every exchange so you can see where the gaps are. Use it as a working first version, then grow it as you learn what your customers actually ask.

How it runs

    • Read

      Used at step 01 to kick off the pipeline.

    • Write

      Used at step 01 to kick off the pipeline.

    • WebFetch

      Used at step 01 to kick off the pipeline.

    • WebSearch

      Used at step 01 to kick off the pipeline.

Sample output

json
// Sample output
// (generated when the pipeline finishes)

Answer from the provided starter knowledge base; if confidence is low, return a handoff with the full conversation context.

Unlock the rest

The full agent definition, install snippet, and starter task are gated for community members.

Members get the full `.md` agent file, the npm / pnpm install one-liners, a starter prompt that we've tuned against real runs, and the open-source repo when this automation ships there. One email, magic link, done.